Problem: A global tech company's Leadership Development program sought AI-supported approaches to self-serve learning. 

Process: I audited a list of recommended resources related to key development topics (Communication, Navigating Change, Influencing Others, Goal-Setting & KPIs, and Wellbeing) and produced a series of 5 Assessments in Yoodli, an AI-powered communication tool. Rubrics for each assessment corresponded with skills covered that month, and each rubric became progressively more challenging as the program proceded, culminating in a final assessment that measured all rubrics. I also created shared NotebookLM resources for learners in the program, and provided NotebookLM orientation in the LMS as a means of customizing their learning and getting the most relevant takeaways from the resources. 

Solution: Scalable, innovative, AI-embedded learning that was fresh and relevant for manager-level audiences. 

Problem: A monthy virtual DEIB learning program's user experience, costs, revenue, and engagement data was widespread across platforms and not easily referenced for making key business decisions. I developed a first-of-its-kind analytics dashboard to collate and simplify data for leadership. 

Process: I corralled existing data from key stakeholders and gained access to primary data-capturing accounts (like Zoom, Mailchimp, Jotform, and Credly). Then, I built a global data spreadsheet, bringing all available data into one source of truth and synched it to LookerStudio, where I visualized the learning program’s user engagement (from pre-event marketing pushes, click-through-rates, registrations, attendance metrics, and post-event engagement), development costs, and user feedback (coded by theme and sentiment). This allowed stakeholders to review the data that was most relevant to necessary decisions.   

Solution: A Clean, navigable dashboard and global data spreadsheet that housed all available program data.